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Shipping & Payment

Last updated:

Payment methods

  • Bank link — Swedbank, SEB, LHV, Coop Pank, Luminor etc.
  • Card payment — Debit or credit card
  • Payment is made in Montonio's secure environment; the order is confirmed once the payment is received.

Shipping methods

  • Omniva parcel machine — €3.99
  • DPD courier — €5.99
  • DPD parcel machine — €3.99
  • Free shipping on orders over €50
  • Oversized items (one unit over 31.5 kg: large aquariums, cabinets, sets) — courier only, €34.99 per order; free shipping does not apply
  • Delivery time up to 14 business days after payment (shipped from the supplier's warehouse)

Returns

  • 14-day right of withdrawal from receipt of the goods, without giving a reason
  • You are liable only for a loss in value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning
  • We reimburse standard postage for sending the goods back (up to €3.99 or €5.99, depending on the delivery method); for an exchange, delivery of the new item is free
  • The right of withdrawal does not apply to live plants and other goods that deteriorate rapidly, or to goods sealed for hygiene reasons once the seal is broken
  • Details: terms of sale
  • Contact: info@ascape.ee

Still have a question?

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